There is a fob entry system at Castle
2 fobs were given to each leaseholder / occupier when
this system was installed.
If any leaseholders or occupiers require additional
fobs, or replacement of lost or damaged fobs or replacement of fobs
that no longer work, they should go to the Castle Court site office
and complete a fob order form.
Additional fobs cost £20 per fob. This charge
also applies to replacement of lost fobs.
If a fob no longer works or is damaged, leaseholders
or occupiers can request a free replacement by returning the non-working
/ damaged fob to the Castle Court site office.
Either prepayment for a new fob or the return of a
fob to the site office is required before requests for new fobs
can be processed.
5 working days* notice is usually required for additional
or replacement fobs to be issued.
Leaseholders / occupiers should be prepared to show
identification when ordering and collecting new fobs from the Castle Court site
office, as not all leaseholders and occupiers are personally known
to all site staff.
*New fobs are electronically logged against leaseholder
records and this may involve re-confirming details of previous fobs
issued. If it appears that several fobs allocated to a particular
flat are no longer in the possession of the current leaseholder
or occupiers, this could increase the time needed to allocate additional
or replacement fobs as earlier fobs will need to be deleted.